Legal Center
Agreements, addenda, and policies governing Clarifi services.
Subscription Agreement
Master Subscription Agreement
The core commercial terms governing access to and use of Clarifi services.
Service Level Agreement
Our uptime commitment, service credits, and how availability is measured.
Support Policy
Support channels, severity levels, and response-time targets.
Information Security Addendum
The technical and organizational security measures we maintain.
MSA FAQ
Answers to common questions about the Master Subscription Agreement.
Data Processing
Data Processing Addendum
Terms governing our processing of personal data on your behalf.
EU Data Act Addendum
Additional terms addressing connected-product and related-service data under the EU Data Act.
DORA Addendum
ICT third-party terms for customers subject to the EU Digital Operational Resilience Act.
Policies
Questions about any of these documents? Contact [email protected].